Clientbook × Robbins Brothers
Onsite briefing

Robbins Brothers Texas Onsite

Everything Brad and Todd need for the two-day Texas visit: flights, car, hotel and the day-by-day. Attending: Brad Campbell & Todd Ericksen. Hosted by Hannah Nicholas.

Sept 21 & 22, 2026 Fly into Dallas, home from Houston 3 Robbins Brothers stores Store locator
Dallas · Houston Loop · Baybrook

Schedule

Land Mon 10:39 AM · Dallas Mon 12:30 to 3:00 · Houston Loop Tue 10:00 to 11:30 · Baybrook Tue 1:00 to 2:30 · home Tue 9:19 PM MT.
All times Central unless marked MT. Drive times are Google Maps midday estimates, not live traffic.

Monday · September 21
Fly into Dallas, lunch, the Dallas store, then drive to Houston
7:00 AMMOUNTAIN
American flight departs Salt Lake City
Lands Dallas/Fort Worth 10:39 AM Central. Brad and Todd are on separate confirmations (see Reservations).
10:50 AM
Shuttle to the Hertz counter · DFW Rental Car Center
Rental Car shuttle from the lower level of the terminal. Buses run every 10 to 15 minutes and the ride is about 10 minutes. Car is booked for 11:00 AM: a full-size Hyundai Santa Fe, returning at Houston Intercontinental on Tuesday.
11:15 AM
Drive to the Dallas Galleria area
16 miles on I-635 east, 22 to 25 minutes. Arrive about 11:40 AM.
11:40 AM
Lunch near the store
Hannah built this time in on purpose. The store is happy to have them any time before 12:30.
12:30 PMTO 3:00
Dallas store · 14080 Dallas Pkwy
GM Chris (“Smitty”). Hannah will introduce Marjorie, the floor manager. This is the group’s highest-utilization store, so the goal is to capture how they present and follow up, start to finish, to share with the other stores.
3:00 PM
Drive to Houston
257 miles on I-45 south, about 4 hours 30 minutes of driving. Add time for a dinner stop. Arrive about 7:30 PM, closer to 8:00 with a stop.
8:00 PM
Check in · Hilton Garden Inn Houston/Galleria Area
3201 Sage Rd. Two king rooms, one each. Self parking is $23 a night. 1.4 miles from Tuesday’s first store.
Tuesday · September 22
Houston Loop and Baybrook, then home
9:35 AM
Check out and load the car
Hilton checkout is 12:00 PM, and there is no stop back at the hotel today.
9:45 AM
Drive to Robbins Brothers Houston Loop
1.4 miles via W Alabama St and the West Loop, 8 to 10 minutes. Arrive about 9:55 AM.
10:00 AMTO 11:30
Houston Loop store · 2101 West Loop South
GM Vaughn. A tenured team. The goal is to hear directly from them what is working in Clientbook and what is getting in the way.
11:30 AMTO 12:20
Open time
Buffer in case the Houston Loop visit runs long. Baybrook is expecting them at 1:00, so there is no need to leave before 12:20.
12:20 PM
Drive to Robbins Brothers Baybrook
28 miles, I-610 south to I-45 south. Hannah planned a 12:30 departure; Maps shows 35 to 40 minutes at midday, so leaving at 12:20 protects the 1:00 start. Arrive about 12:58 PM.
1:00 PMTO 2:30
Baybrook store · 1251 W Bay Area Blvd, Webster
GM Glenda. A newer team that has embraced Clientbook and uses it on iPads (Hannah calls them “small but mighty”). The goal is to see what they are doing well so it can carry to the other stores.
2:30 PMTO 3:30
Lunch · near the Baybrook store
Eat in Webster before the drive to the airport.
3:30 PM
Drive to Houston Intercontinental
About 40 miles, either I-45 north to I-69 or the Beltway 8 toll road, which is a few minutes faster. Plan on about an hour as afternoon traffic builds. Arrive about 4:30 PM.
4:30 PM
Return the Hertz car · IAH Rental Car Center
17330 Palmetto Pines. Due back by 6:00 PM. Take the terminal shuttle to Terminal A (Delta); shuttles leave every 5 minutes. This leaves about 2.5 hours before the flight.
7:06 PM
Delta 1299 departs for Salt Lake City
Nonstop from Terminal A, 3 hours 13 minutes. Arrives SLC 9:19 PM Mountain. Brad 21C, Todd 22C.

Reservations & Key Links

Every confirmation number for the trip, in one place.

Air · American out, Delta home

Both booked

OutAmerican · 7:00 AM MTSalt Lake City → Dallas/Fort Worth, lands 10:39 AM · Mon Sep 21
HomeDL 1299 · 7:06 PMHouston Intercontinental, Terminal A → Salt Lake City, lands 9:19 PM MT · Tue Sep 22 · Main Classic
Out confirmationsKQMCPI · BradYZEADZ · Todd
Seats homeBrad 21CTodd 22C
Check-in and any seat changes are in the American and Delta apps.
Car · Hertz

Full-size SUV · Hyundai Santa Fe

ConfirmationL715E840887
Pick upDallas/Fort Worth airport (DFW)Mon Sep 21 · 11:00 AM
ReturnHouston Intercontinental (IAH)Tue Sep 22 · 6:00 PM
Cost$593.62
Booked under Brad · open the reservation
Hotel · Hilton

Hilton Garden Inn Houston/Galleria Area

Confirmation3538640363
NightsMon Sep 21 → Tue Sep 22
Check-in / out3:00 PM / 12:00 PM
Address3201 Sage Road, Houston, TX 77056Directions
Rooms2 king rooms · $285.50One each, on Brad’s Hilton Honors
ParkingSelf parking · $23 a night
To the store1.4 milesAbout 8 minutes to Houston Loop
Robbins Brothers · three locations

Where they are going

Dallas14080 Dallas PkwyDallas, TX 75240 · (972) 385-0614 · Directions
Houston Loop2101 West Loop SouthHouston, TX 77027 · (713) 961-0011 · Directions
Baybrook1251 W Bay Area BlvdWebster, TX 77598 · (281) 557-3160 · Directions
HostHannah NicholasStore Operations · cell 214.288.6912
Prepared by Mickelle Evans · September 18, 2026
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